NDHC NEWSLETTER

“GOOD PEOPLE, GOOD CARE”

NEWSLETTER ANNIVERSARY

NOVEMBER ISSUE/2025

From the CEO’s Desk

To Our Valued Employees,,

There is no privilege greater than that of serving humanity and I feel honored to say that our company has worked diligently day and night for the past two decades to be able to stand where we are now. Today, the need to innovate is greater than ever and there is no field that can continue to thrive without continuous improvement. It is a great pleasure to see our company surviving the storms with its resilience. Our dedication to our clients has always been the greatest strength which has led to our unwavering success over the years. We might not be playing at the front end, but we work as a backbone to the clients through excellent quality care.

“Good People, Good Care” Our Motto
Thank you for being a part of the NDHC family.

Best Regards,
Clement Pownall

Mission Statement

New Day Home Care provides non-medical support services that are tailored to the client’s special needs. Through quality caregivers, our consumers maintain their dignity and independence in the safety and comfort of their own homes at an affordable cost.

Employee Of the Month Awardee

Congratulations!

Simone Smith
Employee of the Month

OCTOBER 2025

Simone has been a dedicated employee at NDHC who has consistently gone above and beyond in her role as a Direct Support Professional (Companion) She is reliable and a team player who continues to demonstrate unwavering commitment to her client. She exemplifies Excellence supporting our company’s Motto of “Good People Good Care.” We appreciate your passion and contributions over the past 6 years and we THANK YOU for your services, Simone.

RESPIRATORY SYNCYTIAL VIRUS (RSV)

What is RSV?

Respiratory syncytial virus (RSV) is a common, contagious virus that usually causes mild symptoms. In older adults, including those with certain underlying conditions, RSV can cause severe infections. While you may not have heard of it yet, RSV is not a new virus and may be more of a health concern than you think—even if you’re healthy. If you’re an older adult, you can get RSV. What causes RSV? RSV is a type of respiratory virus that can cause infections of the lungs and respiratory tract.

How does RSV spread?

Similar to some other respiratory infections, a cough or sneeze can easily spread RSV. And while you’re typically contagious for 3-8 days, some people, especially those with weakened immune systems, can be contagious for as long as 4 weeks—even after they stop showing symptoms.

When is RSV season?

The seasonality of RSV can vary. Factors such as geographic location, population density, or even climate can impact RSV activity. But for most of the United States, RSV cases tend to:

*Rise from mid-September to mid-November* *Peak from late December to mid-February*
*Decline from mid-April to mid-May*
Consult your Medical Doctor for more information on RSV

Trivia Corner

Question: What is the name of the tiny plastic piece at the end of a shoelace?
Answer: An Aglet

NEW TRIVIA:
He finds a raft with which to cross the river, but the raft can fit only himself and either the wolf, the sheep, or the cabbage. If he leaves the wolf with the sheep, the wolf will eat the sheep. If he leaves the sheep with the cabbage, the sheep will eat the cabbage. How can the man cross the river with the wolf, the sheep, and the cabbage?

Answer will be in next month’s issue.

Logbooks

“If it was not written it was not done.”

It is of utmost importance for Agency compliance with the DSS requirement that ALL caregivers use Logbook to document the services rendered to clients each day.

Write legibly for Logbooks audits. Please list all activities/duties and interaction that occurs during your shift.

This is a part of your job duty as a caregiver and an agency requirement.

Please make it a priority daily.
Motto: “ Good People Good Care.”

November Health Awarenesses

  • Bladder Health Month: For more information, visit the American Urogynecology Society.
  • Diabetes-related Eye Disease Awareness Month
  • Lung Cancer Awareness Month:
  • National Alzheimer’s Disease Awareness Month Visit the Alzheimer’s Association website for more information.
  • National Epilepsy Awareness Month: The Epilepsy Foundation
  • National Care at Home Month
  • National Stomach Cancer Awareness

Visit Our Community Farm

Address: 1911 Poquonock Ave. Windsor, CT 06095
We take pride in providing fresh, local produce to our community! We pick it fresh to ensure the best quality; our produce has a taste that speaks for itself. All our produce is grown in mineral-rich Hartford river valley soil which gives it its remarkable taste.
We avoid using commercial pesticides when growing our produce. We eat what we grow and wouldn’t eat it if we didn’t trust it! Pick-your-own is offered for strawberries, blueberries & flowers. Farm stand is open with pumpkins, gourds, mums and MORE!
Admission tickets are not required to shop in our store, visit vendors and pick pumpkins.

Last entry for events & corn maze is 4:00 PM
Hours of Operation: Tuesday – Sunday: 10:00 AM – 5:00 PM
Contact Info: [email protected] Phone # (860) 683-0266

OCTOBER ISSUE/2025

Vol. 64

From the CEO’s Desk

Hello Everyone,

September often feels like a new beginning. As schools reopen and routines settle in, I am reminded that our mission is about creating opportunities every day for individuals with intellectual disability. That work depends on families, providers, advocates, and staff who bring their energy and commitment to the table. NDHC DSPs are the backbone of our company, supporting independence, health, and dignity in ways both big and small. I encourage everyone to take a moment to praise yourselves for the work you do every day. This could not be possible without competent and dedicated staff.

Good People, Good Care. Thank you.

Best Regards,
Clement Pownall

Mission Statement

NEW DAY HOME CARE provides non-medical support services that are tailored to the client’s special needs. Through quality caregivers, our consumers maintain their dignity and independence in the safety and comfort of their own homes at an affordable cost.

CT WELCOMES FALL FOLIAGE

  • Wolf’s Den Family Campground: 256 Town St. (Rte. 82) East Haddam, CT 06423 *(860) 873-9681* located on 35 scenic acres in the beautiful Connecticut River Valley. Enjoy the Fall Foliage
  • Kent Falls State Park462 Kent Cornwall Road, Kent, CT 06757. Wander across the covered bridge, hike the falls, and feel the mist on your face as water cascades 250 feet down on its way to the Housatonic River. (8:00 a.m. – Sunset) *(860) 927-3238
  • Rocks 21 Restaurant3 Williams Ave. Mystic, CT 06355
    Phone # 860-536-8140Email: rocks21.com
    On the grounds of the Inn at Mystic, our new restaurant offers superb food and a great atmosphere while surrounded by one of the best views of Mystic, CT. 
  • The Inn at Stonington60 Water St. Stonington, CT 06378. (860) 535-2000. Located directly on the waterfront in the heart of Stonington Borough, just five miles from downtown Mystic, CT.
IN THIS ISSUE: *** GENERAL NOTICES & RESOURCE GUIDE ***

Published by:
New Day Home Care, Inc.

Quality Assurance editor;
Grace Pownall

Editor
Cindy Bullah

DESKTOP PUBLISHER:
Kareem Pownall

What Is Hypoglycemia?

Hypoglycemia is a condition caused by low blood glucose (blood sugar) levels. Glucose is the main way your body gets energy. The condition is most common in people with diabetes who have issues with medicine, food, or exercise. But sometimes people who do not have diabetes can also get low blood sugar. There are two kinds of nondiabetic hypoglycemia: Reactive hypoglycemia, which happens a few hours after you eat a meal
Fasting hypoglycemia, which might be linked to medicine or a disease Is hypoglycemia a sign of diabetes? People with diabetes often have episodes of high or low blood sugar. In most cases, low blood sugar is caused by diabetes. But it can also affect people who do not have diabetes.

Hypoglycemia Levels
Blood sugar is measured by how much glucose is in your blood. Everyone has a different “normal” level of glucose but for most people, hypoglycemia is when your blood glucose drops below 70 milligrams per deciliter (mg/dL).
Severe hypoglycemia is when blood sugar goes below 54 mg/dL. This can make you faint. When your blood sugar 

If You Pass Out from Hypoglycemia, you will require medical assistance, where they will administer a glucagon injection to help increase the blood sugar level.
Do Not Drive: It is extremely dangerous If you are driving and experience hypoglycemia symptoms. Pull off the road to a safe place and check your blood sugar and eat sugary food or candy. Call 911 for help, they will give you emergency treatment such as glucagon. Episodes of hypoglycemia, or low blood sugar, are common for people with diabetes, but it can be caused by other things as well. If you get shaky when you are hungry or have other symptoms of hypoglycemia, talk to your doctor.

Trivia

Question: What is the name of the tiny plastic piece at the end of a shoelace?

Answer: An Aglet

NEW TRIVIA: He finds a raft with which to cross the river, but the raft can fit only himself and either the wolf, the sheep, or the cabbage. If he leaves the wolf with the sheep, the wolf will eat the sheep. If he leaves the sheep with the cabbage, the sheep will eat the cabbage. How can the man cross the river with the wolf, the sheep, and the cabbage?

The answer will be in next month’s issue.

Logbooks

“If it was not written it was not done.”

It is of utmost importance for Agency compliance with the DSS requirement that ALL caregivers use Logbook to document the services rendered to clients each day. 

Write legibly for Logbooks audits.

 Please list all activities/duties and interaction that occur during your shift. This is a part of your job duty as a caregiver and an agency requirement. 

  Please make it a priority daily.

October Health Awarenesses

  • National ADHD Awareness Month:
  • National Dental Hygiene Month
  • Spina Bifida Awareness Month:
  • Sudden Infant Death Syndrome Awareness Month
  • Healthy lung month
  • Domestic Violence Awareness Month
  • National Down Syndrome Awareness Month
  • National Breast Cancer Awareness

News Updates in Connecticut

  • Minimum Wage increase – Governor Ned Lamont announced that beginning on January 1, 2026, Connecticut’s will increase from the current rate of $16.35 per hour to $16.94 per hour.
  • August 31 – International Overdose Awareness Day, Governor Ned Lamont, members of Connecticut’s Congressional delegation, the state’s constitutional officers, and state agency commissioners are reaffirming their commitment to combat the overdose crisis that has devastated communities across the state and nation and are bringing attention to addiction and recovery resources that are available in Connecticut

CARE Re-Imagined at NEW DAY HOME CARE
SIX (6) - C’S CORE VALUES

  1. CARE – to give consistent attention to the welfare of others
  2. COMPASSION – show sympathetic concern for others
  3. COMPETENCE Superb skills & job knowledge
  4. COMMUNICATION Listen, hear, provide verbal feedback
  5. COURAGE – Show strength, grit and perseverance
  6. COMMITMENT – Show loyalty, support to job & client

Connect With Us

For inquiries, assistance, or feedback, please don’t hesitate to get in touch. Our team is ready to support you and provide the care you deserve.

Phone

(860) 656-7732

Address

200 High St. Windsor, CT 06095

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